Refund Policy

Refunds

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Our refund policy for subscriptions lasts 14 days. If 14 days have passed since your purchase, unfortunately, we can’t offer you a refund.

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Our refund policy for onsite courses lasts 14 days from the date of purchase or 14 days before the course date, whichever is sooner. This is because we transfer funds to the venue holding the onsite course to confirm your place. 

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To be eligible for a refund, you must NOT have used any of our services or study programs on the website or on our mobile app. By doing so, you will NOT be eligible for a refund anymore. By activating the free subscriptions that come with the onsite courses, you will NOT be eligible for the refund anymore.

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Please note that there is a refund processing charge of 10 GBP, to cover two-way transaction costs incurred by the banks. 

Refund Process

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If you would like to request a refund, don't hesitate to get in touch with our support team by email: support@mrcsbootcamp.co.uk at the earliest. We will inspect your account activity, and we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

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Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

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If you’ve done all of this and you still have not received your refund yet, don't hesitate to get in touch with us at support@mrcsbootcamp.com.

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Please note that refund amounts may vary in your local currency depending on the currency exchange rates of your credit card company and your bank. We only process refunds in the currency displayed on our website.